What Can a Travel Agent Do for You?

You may know by now that I’m a vacation specialist (I like that better than travel agent) and I specialize in Disney/Universal/Cruises.  I talked here about some misconceptions about travel agents and wanted to continue my “informative” posts with what exactly a travel agent can do for you.  I also HAD to share the illustration Lisa Penney did for me.  She is so talented and I had the best time working with her.  Check her out on instagram and at her website.  I think she really captured the whimsy I was looking for.

FM3 Travel Agent Lady copy

Ok sorry back to the post!  Keep in mind this list is based on my experience and like I’ve mentioned before not all travel agents are created equal.  The team I’m with does all of this and to my knowledge most Disney Authorized agencies do the same.  If you are going with AAA or something like that the services are probably less (which is why you should just let me help you, link here).

  • Book your travel for you!  This seems simple but its not always easy to book travel.  Making sure you get the right room, the right ticket combo, the right bed configuration.  You tell your travel specialist what you need and they take care of it for you.  No muss, no fuss 🙂


  • Book dining for you.  Now this is one of those that not everyone will do but I sure will.  For my personal vacations I get up at 6am to make sure I am on the phone when the dining reservations open 180 days in advance to get my spot.  I do the same for my clients.  For some dining locations you have to be this aggressive or you will miss out and I know not everyone wants to get up at 6am (I feel sorry for those of you on the West Coast!).  I will gladly wait on hold to make your trip experience even better.


  • Book fast passes at Walt Disney World.  Another one that not every agency will do but I will is get your fast passes set up.  Again there are some rides you have to get up right when the queue opens for bookings to get a time (Frozen ride I’m looking at you) and if its important to you Ill make sure and get up so you don’t have to.


  • Make recommendations on things to do.  As you can tell from this blog I’ve been to Disney/Universal my fair share of times.  I’ve eaten at a vast majority of the dining locations, experienced many extra features available and know the best spots to escape from the heat.  All my recommendations are at your disposal to make your trip the best possible.


  • Help with logistics.  This could be getting to and from the airport or cruise terminal, around the destination, important information before you trip, basically anything I can possibly think of to help your trip goes as smoothly as possible that’s what I’m here to help with.


  • Over the phone or in person consultations.  If you live in my city I would love to meet you and talk face to face about your vacation, its easier to relate to people when you see them 🙂  If not I’m available by phone to consult, advise or anything else!  I know email is so easy but sometimes you just need to talk with someone to work through all the thoughts you have in regards to your vacation.  I get it, I talk vacations all the time!


  • Most importantly of all, I help custom the vacation to fit your needs.  What I would do on a vacation is not the same as others so its important to me that the recommendations/tips/secrets I share reflect the kind of vacation a family wants to have.


That’s just the tip of the iceberg, really my job is to make your vacation awesome so Ill do everything in my power to make that happen for you.  I know from personal experience not all agencies do that.  For example, I HAD to book through a UK agency for my Paris Half Marathon, no choice, you either did that or you didn’t get a spot.  So I did and it was a mess.  Horrible communication, no offer to help with any part of the stay, no recommendations, and rejected when asked if they could book my dining.  Are you a travel agency or not?  When I was booking my Italy trip (first international big trip) I thought I would use a travel agent.  She kept pushing what she wanted us to do instead of listening to our wants and needs.  I ended up not using her because clearly she had a commission based agenda and not a “help the client” agenda.  That was a little bit of a tangent but all to say find the right agent.  The good ones know the value of hospitality and will do what they can to help.  After all, you are trusting us with your vacation, and I take that very seriously 🙂

I hope you found some parts of this useful and I hope this gets your excited for your next adventure!

Don’t forget, I can help you plan your vacation to Disney, Universal or cruises!!!  Here is the link to my facebook page or email me at rachael {at} DreamComeTrueVacations {dot}com

CHIME IN!!!  Have you used AAA to book a vacation?  What would you like to know about travel agents?  Have you been to Italy?


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